HOW IT WORKS

How Connectify runs your front desk while your team runs the dental clinic.

Built in Singapore. Live in two weeks. PDPA-compliant for every patient record.

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THE PLAN

Three steps. Two weeks. One clinic line.

We pick up your line, learn your services, and go live. Your team keeps caring for patients.

Step 1

Connect your line

We point your existing clinic number to the co-pilot. The number on your signboard stays the same. Your team does nothing.

  • Forwarding set up over a 30-minute Zoom call
  • No new phone, no new app, no number changes
  • Reverts in one click if you ever want to roll back

Time to connect

30 minutes

From kickoff to live calls.

Step 2

Configure your clinic

We load your services, doctors, opening hours, and price list into the co-pilot. You review every line on screen and sign off before anything goes live.

  • Service menu and consultation fees from your existing list
  • Doctor availability mapped to your roster
  • Edge cases — emergencies, walk-ins, after-hours — agreed up front

Time to configure

1 week

From kickoff to live calls.

Step 3

Deploy and watch the chairs fill

Calls go live. The co-pilot answers in under three rings, books slots, sends SMS, and writes to your CRM. You get a daily report on calls answered, slots booked, and S$ recovered.

  • Daily call summary in your inbox before your morning huddle
  • Weekly recovered-revenue tally — the leak you closed
  • Every transcript searchable in your dashboard

Time to live

Day 14

From kickoff to live calls.

THE FLOW

Where every call goes — and where every record stays.

One incoming call. Five named stops. Every stop runs inside Singapore or follows a process you already trust.

  1. Patient call

    +65 number rings on your existing line.

  2. The co-pilot

    Answers in under three rings. Singapore English. Speaks your script.

  3. Booking engine

    Reads doctor availability. Holds the slot while the patient confirms.

  4. Your CRM

    Slot written to Plato or ClinicConnect. Audit trail kept for seven years.

  5. SMS confirmation

    Patient gets a +65 SMS with the slot, the doctor, and the clinic address.

PLAYS NICELY WITH

Plays nicely with the tools your dental clinic already uses.

  • Plato
  • ClinicConnect
  • Healthway
  • Calendly
  • Stripe
  • Resend
  • HubSpot
  • Loops

WHAT HAPPENS IF

Reliability your front desk can sleep on.

Three named failure paths. Three named fallbacks. No surprises during a busy lunch hour.

  • If the co-pilot is down

    The line falls back to your team in under five seconds. Patients hear the same voice prompt they always have.

  • If the CRM is unreachable

    We hold the booking in a queue. The slot is confirmed by SMS to the patient. Your CRM gets the entry the moment it is back up.

  • If a call needs a real human

    We transfer to your team with a one-line handoff on screen. The conversation so far follows the call.

BUILT FOR SINGAPORE

PDPA-compliant from the first call.

Every page of our DTIA register is yours to read. Every overseas data flow is mapped. Every retention period is named.

  • PDPA from day one

    We follow Singapore's Personal Data Protection Act for every patient record.

  • Hosted in Singapore

    Patient records, call transcripts, and bookings stay on Singapore infrastructure. Our DPO is named on the security page and replies within 24 hours.

  • Reviewed by clinicians

    Every call script is signed off by a practising Singapore clinician before it goes live.

See how much your dental clinic is leaking each month.

Two minutes. Ten questions. A real S$ figure plus a four-page PDF you can take to your partner.

Get my free Revenue Recovery Report

🇸🇬PDPA-clean. PSG-eligible. Singapore-built.